Privacy Policy
Last Updated: October 2025
At Eye 2 Eye Optical (“we,” “us,” or “our”), your privacy is important to us. This Privacy Policy explains how we collect, use, and share your personal information when you visit or make a purchase from eye2eyeopticalshop.com (the “Site”) or otherwise interact with us.
By using our Site or Services, you agree to this Privacy Policy. If you do not agree, please discontinue use of the Site.
1. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our practices, for operational or legal reasons, or as required by law.
When updates are made, we’ll revise the “Last Updated” date and post the revised version on this page.
2. Information We Collect
We collect personal information from you in several ways to help us process your orders, improve our services, and provide a better shopping experience.
Information You Provide Directly
Contact details such as your name, email address, phone number, and billing/shipping addresses.
Order information including items purchased, payment confirmation, and order history.
Account details if you create an account, such as username and password.
Customer service communications such as messages, emails, or reviews you submit to us.
Automatically Collected Information
We use cookies and similar technologies to collect information about your interaction with our Site, including:
Your browser type, device, IP address, and time zone.
Pages viewed, search terms, and referring websites.
This helps us improve site performance and personalize your experience.
Information from Third Parties
We may receive information from third parties, including:
Shopify, which powers our online store.
Payment processors (for example, credit card companies) to process transactions securely.
Marketing partners that help us deliver personalized ads or promotions.
For details on how Shopify handles your data, visit Shopify’s Privacy Policy.
3. How We Use Your Information
We use your personal information to:
Fulfill and deliver your orders (including processing payments, shipping, and returns).
Provide customer support and respond to your inquiries.
Communicate with you about your order status or updates.
Send marketing communications (only if you’ve opted in).
Improve our website and product offerings through analytics and feedback.
Prevent fraud and ensure security of transactions.
4. Cookies
We use cookies to operate our store and improve your experience. Cookies help remember your preferences, shopping cart items, and login sessions.
You can manage or disable cookies in your browser settings. However, doing so may affect how the Site functions.
To learn more about Shopify’s cookie use, visit Shopify Cookie Policy.
5. How We Share Information
We share personal information only as necessary to operate our business and provide you with our services:
With service providers such as payment processors, shipping partners, and analytics tools.
With Shopify, who hosts our store.
For legal reasons, such as responding to lawful requests or protecting our rights.
With your consent, such as when you post reviews or use social media integrations.
We do not sell your personal information.
6. User-Generated Content
If you post reviews, comments, or other content on our Site, this information may become public. Please use caution before sharing personal details in public areas.
7. Third-Party Links
Our Site may contain links to other websites. We are not responsible for their privacy practices or content.
We recommend reviewing the privacy policies of any third-party sites you visit.
8. Children’s Privacy
Our services are not intended for children under 16. We do not knowingly collect personal information from minors.
If you believe a child has provided personal data to us, please contact us so we can delete it.
9. Security & Retention
We implement reasonable safeguards to protect your information, but no online platform can guarantee 100% security.
We retain your information as long as needed to fulfill your order, comply with legal obligations, or resolve disputes.
10. Your Rights & Choices
Depending on where you live, you may have the right to:
Access, correct, or delete your personal information.
Request a copy of your information or transfer it to another service.
Withdraw consent for marketing or other uses.
Opt out of promotional emails (you can unsubscribe anytime).
To exercise your rights, contact us using the details below.
We may verify your identity before processing your request.
For additional privacy choices related to Shopify’s advertising tools, visit Shopify Privacy Controls.
11. International Users
Your personal data may be stored and processed in the United States and other countries where our partners and service providers operate.
We use recognized data protection safeguards, such as Standard Contractual Clauses, for international data transfers.
12. Contact Us
If you have any questions, requests, or concerns about this Privacy Policy or how we handle your information, please contact us at:
📧 eye2eyeopticaleyewear@gmail.com
📍 Eye 2 Eye Optical Inc., United States
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